Information

1.) About us

SUPERIOR PRODUCTS
We spend at least one third of our lives in bed, so bedding should afford high-quality warmth and comfort. HunGoose is a Hungarian company which produces the highest quality down comforters and pillows found anywhere in the world. Our products are legendary the finest Hungarian goose down comforters and pillows that money can buy. They are products that will give you many years of warmth, comfort, and luxury.
Our company has 300 years of experience manufacturing goose down pillows and bedding. So the products you are about to enjoy are made with trusted expertise, generously filled, hand-harvested Hungarian white goose down, as well as textiles crafted in Germany from fine Egyptian cotton. Our comforters are shipped directly from our factory. Hence, we are able to offer the highest quality products without the added cost of any intermediary retailer's brand name. (And, yes, we also manufacture products for prestige brands.)
Unlike many online retailers, Duvet Store products are not supplied via third party importers.

2.) Why Hungarian Goose Down and what is the Fill Power exactly?

The environment and wildflower meadow and herbs allow geese grown larger and stronger than most other domestic geese in the world. Our "fill power" is likewise exceptional. Fill power is an important quality measurement when it comes to down products. We fill our comforters with large-cluster, selected, powder white goose down with a fill power rating of 750+ standard actual 800FP. That gives our products one of the industry's highest quality hallmarks.
Likewise, we do not use toxic chemicals to clean the down we use. That is why our products are often recommended for peoples with allergies and skin conditions. The factory and raw materials are cleaned carefully, sterilized. We are ensuring that our employees healthy and also wear protecting gear.
All of our products are filled with new, 100% Hungarian White Goose Down. Unlike many other manufacturers, we do not use "feather share", inferior fill, duck, refurbished or used down.
The durable design with premium quality materials ensure long lasting life cycle.
Our customers returning after 15-20 years of satisfied usage.
Lower Cost or Higher Quality?
(Consumers buying 2 or 3 times more from the lower cost products. These competitors' bedding life time is shorter, only 2-7 years and the product looks flat after a few months.)
 

3.) ORIGIN OF DOWN

Hungary is one of the few places remaining in Europe where geese are still widely raised in the countryside. In Hungary, our geese are raising in special climate. In winter, they protect themselves from the extreme cold with large cluster down and in the summer with pure brigh white feathers from the extreme hot weather.  Geese farming has a long tradition in Hungary, and the industries associated with goose and down products are sophisticated and regulated.
The Hungarian down we use is certified by a respected veterinary institute as well as by the National Hygiene Board. We do not use "live-plucked" feathers nor any painful process to harvest down. We neither cause injury to geese nor acquire down by means of industrial farming. Our raw material is beautiful pure natural white NOT chemically bleached.
The factory and raw materials are cleaned carefully, sterilized. We are ensuring that our employees healthy and also wear protecting gear.
How can you check the origin of the down?
Today, fewer and fewer farms operated therefore there is only a limited source of raw materials and they are high-priced as well.
Many companies advertise they product as Hungarian goose down-filled but that's inability to provide this quantity of raw materials and mixed up with low quality raw materials which are bleached and brightened duck down
Few main evidence of the product is fake and not 100% Hungarian down: 
-The product looks flat, -advertised as 800FP even higher
-Advertised above 800FP.
-Too white down warn us it's may bleached and going to flat after few months (most common on chemical whitening down going to dust and small particle fragment )
-Too many brown, black and grey down filled in the product.
-Strong odor, smell badly that evidenc inappropriate cleaning and contain duck down or used recycled down.

4.) Custom order

We are manufacturing custom sizes by request beyond US and EU standards. Just fill out our form and we'll design the product for your request. Click here to fill the form.
-custom sizes
-custom filling
-custom firmness
-custom labels
-loops or strings for fixing cover

5.) How to pay

All shopping process going through secured server for your safety.
We accept all major credit card OR Paypal. more information
HunGoose Important Payment Policy.
For your security please use your verified shipping address, and check your billing address.
If you would like to order different shipping address then billing address ( like a gift ) please contact us.
World wide shipping available, the shipping cost may vary by your country location.
We are not required to collect sales and use tax on deliveries throughout the US, except where we have business locations: Florida.

6.) Shipping, Delivery time, warranty, return

All order sending out a day after you place your order.
Delivery time is 3-5 days.
On Demand Delivery option. Manage the delivery of the shipment.
After every processing step there is strict quality control.
Our products meet the stringent requirements of German and EU standards.
Warranty-
All our products are warranted against manufacturing defects for 15 years pro-rated.
Inspect your shipment upon arrival! Report any damage or shipping related breakage immediately to the carrier.
Used items still under manufacturers warranty may have to be inspected by a factory representative before a refund or exchange can be authorized.
If you are not satisfied with our product when you receive it, return it immediately for a full refund except for shipping and handling. We do not refund after the product has been used. (hygienic reason) 
Once a return has been approved, the credit will be processed within 2 days. We are charge 15% restocking fee upon the product original package opened or damaged.
We accept return only with displayed RMA# outside on the box, with same shipping.
For further information, contact us.
No returns or exchange on all custom order and on-sale items also if the product used or damaged.
By purchasing our products, the buyer automatically accepts our terms.

7.) How to choose Pillow or Comforter

Comforter:
-by bed size
-by season or all year round
-by your location

Pillow:
-by sleep position
-by age and personal comfort
-healt condition, recommendation of professional or chiropractor please check our red-line pillow collections


8.) Construction, Design, Sizes

Our comforters have a baffled box design that prevents down shifting. The box walls allow goose down to reach its maximum loft potential. The quilting pattern of the comforter is not sewn through. Instead, internal walls of fabric (or "baffle") create pockets in which the down can expand to its fullest potential for the highest loft with no cold area. This is one of the hallmarks of a superior product. The box design also gives our comforters a luxurious and unique appearance. The edges are double stitched with cotton cording. There is simply no better comforter on the market.

SIZES

Our factory manufacturing almost any custom sizes meet to our international customers request. You can learn more about the sizes click here  

9.) Care, Cleaning, Storage

After you received the package, open it.
Please do not use sharp knife or other tools for opening the box.
After opened please unfold and let expand the product, shake up well, let it rest about 3 hours it may repeat this process several times to get the original shape. (also helps to remove folding marks wrinkles from the product)  
To insure that your pillow or comforter will give you many many years of warm and comfortable sleep. Once every two months you should let it aired out.
The traditional methode in Europe is placing out side under the sun 20min once every three months.
Always use pillow protectors, and duvet covers. Much easier and lower cost to cleaning the protector
If you are regularly cleaning the protector and using our reconditioning bag then enough to clean the down product after 5years.
We preferred a professional cleaner once in every 3-4 years.
If you ever have to store your comforter or pillow never use closed plastic bag for storage. Avoid storing comforters in regular plastic bags or vacuum packing. Use a cotton-breathing bag (storage bag). If you need a storage bag, we glad to ship it for you for a small charge.
If you looking for professional cleaning result please contact ComforterCleaning.com
 

10.) Recycling, Enviroment saving, 

Save your environment and resources by recycling your down and feather pillows and comforters.
All Hungoose products is made from 100% natural material which is eco friendly and recyclable.
Our company supporting Erath Dream Company's recycling programs and also rewarding individual persons and companies who recycling old comforter and pillow instead throw to waste.
Become eco-friendly and get $100.- off discount. For more information and for the cupons Please contact with Earth Dreams LLC at www.DownRecycling.com

11.) Customer Opinion, Feedbacks

Please check our customer's review.
Comforters review, down pillows review and feedbacks

You can find use full information from
Sleep well. Quality Recreation Blog , Hungarian Heritage

12.) Sale, Resale, News, Blog

BE THE FIRST RECEIVING NEWS, DISCOUNT AND SALES OR OTHER PROMOTIONS
Subscribe to our newsletter

We are welcome any resaler to join to our sales programs please contact us for more information.
Our company also producing:
- Legendary Goose Down Pillow
- Latex, Memory foam Down Cover
- Medical Down Pillow for Hospital, Nursing home,
- Pillows for Hotels and Motels, Bed and Breakfast
- and welcome any Custom Order 

CONTACT US 
Phone +1813 9023400 ( we may busy on other lines, please leave your name and phone number and we'll call you back)